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General North America +1 800 461 3344
Outside North America +1 514 374 6335

EP Product Registration&Manual Request AND/OR Return Material Authorization Request

Product Registration & Manual Request

Return Material Authorization

Dear Valued Customer, please complete the following information for either Product Registration and Manual Documentation Request and/or Return of product(s).

Product Registration and Manual request - Please ensure to provide the Serial Number of the purchased product.

Product Return - Please ensure that you provide reason and serial number of the unit being returned.

If you wish, you may call at 1-800-461-3344 in the US and Canada, or call 514-374-6335 elsewhere, and ask for the Customer Service Department Ext 465.

(* denotes a required field)


Status:

First Name*:

Last Name*:
Title*:

Company Name*:


Company Type: Cable operator Private cable operator Consultant Other


Street Address*:
City*:
Province/State*:
Country*:
Postal Code*:
Phone*:
E-mail*:


Serial Number*:
Product Purchased*:


Which product(s)s are being returned?

HARDENED CABLE MODEM: DRM-Ruggedized Cable Modem
AQx Hardened Cable Modem Hardened Cable Modem Module
STATUS MONITORING -TRANSPONDER: DOCSIS 2.0 & 3.0 Transponders Battery Manager
WIRELESS PRODUCTS: AeroQAM Series Wi-Fi Access Point / Controller
OPTICAL: xPON OLT & ONU RFOG Node ELINK Optic Platform
Optic Transmitters & EDFA (1RU) EDN Fiber Deep Node
ADDRESSABLES: Ultima TapS SuperCATS CUIV Controller SoftConnect
Test Point Selector
INGRESS
MANAGEMENT SYSTEM:
CLEARPath System Test Point Selector Locator Software
CLEARPath Integrated Module (CPIM)
DROP AMPS: MultiMedia Drop Amp Series Standard Drop Amp Series
Mini Drop Amp Series

CMTS:
ECX-500 Series ECX651


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